Ernest cu

Globe CEO Ernest Cu: Salamat Davao!


Globe CEO Ernest Cu is not your typical executive who spends all his time inside the boardroom. For starters, the Globe chief, also known as simply Ernest, actually goes the extra mile to thank personally Globe customers.

In the “Kamustuhan” which is Globe’s customer caravan held in Davao recently, he literally went the “extra miles” to show his unending gratitude to Globe customers “We want our products to go beyond just texting, calling and providing connections between you, your family, and your businesses. And by simply being here, it goes to show that we mean more to you than a simple phone or internet connection. To that, we are truly grateful,” Ernest said.

Loyal Globe patrons such as individual customers, high-end Platinum subscribers, retailers as well as representatives from the local media from Davao City and its adjacent provinces showed an overwhelming support for the Globe CEO. “This is actually our first time to do this in Davao which is an important market for us, that is why we endeavored to ground-break our network modernization in your area, as well as have the initial leg of the “Kamustahan” in your midst,” remarked Ernest.

Ernest revealed that the Kamustahan is the company’s manifestation to get to know its patrons on a deeper level. “We would like to get to know and interact with you on a more regular basis. An emotional bond is what we would like to continue to build with you.Our plans and offers that you availed of were instrumental in our multiple quarters of growth in terms of garnering significant market share over the last two and a half years for the company. It’s an amazing feat for industry like telecommunications, and we have you to thank for that. All credit goes out to you, our loyal Globe subscribers,” Ernest said to the Mindanaoans on hand in the event.

The Kamustahan event in Davao is just the first of the many customer caravans scheduled for 2013 with Ernest Cu. Watch out for the next caravan at your provincial area.


The problem of being Ernest (An eye for an eye leaves the whole world blind)

When you are a cool successful business leader like Ernest Cu, all eyes are on you. Take this for instance:

A certain remark made by Globe Chief Executive Officer (CEO) Ernest L. Cu last February 12 at the CloudFone event at Prive, BGC has been making its rounds on the internet –earning the man flak for what was supposed to be a spirited jab.

In an official statement by Globe, the words said in pure jest were said to have not been part of Mr. Cu’s official speech. He has been misquoted, taken out of context and the whole thing has now blown out of proportion in different social media networks, perhaps with the aid of a few from the rival telco’s side.

Globe has always put its consumers first. And as a selfless man who has always found a way to put others before him, it is a sentiment Mr. Cu takes to heart. Which is why the attacks, which have escalated on a personal level on several blogs and social mediums, seem to be unnecessary and uncalled for. It is quite unfortunate that the bloggers found it more newsworthy to mudsling and to bully, to talk about a misquote instead of the official business of that day.

And it’s instances like this, when people in media use their voice to hastily criticize than to report news, that make cyber bullying a real problem. Because suddenly, instead of inviting open-minded discourse, only one side, is being aired while the other, bashed. No matter what the real story is, the public figure is left shamed by the faceless name on the Internet.

This is why it would then be much more beneficial for all to focus on what Mr. Cu and Globe have been doing for their consumers, instead of something that was said to friends. And in doing so, perhaps find a way to properly express comments and opinions instead of simply bashing or throwing shallow criticisms. At the end of the day, an eye for an eye, or simply, a retort for a remark, leaves the whole world blind –and infinitely, no one better off.